We will need you to achieve monthly membership and income targets, as well as taking a proactive approach to increasing our membership base, using data to analyse key performance indicators and be able to lead and motivate the centre teams to exceed their targets.

Primary objectives for the Contract Sales Manager will be:

• Implementing sales strategies across approximately three sites. 

• The commercial performance of all membership sales revenue within your sites and improving membership net gain performance across these sites.

• Working as part of the contract management team, but collaborating with the central sales and marketing team. 

• This role will support the Centre Managers in the delivery of Legacy Leisure sales and net gain numbers across all three sites. Reporting daily sales performance and questioning and interrogating below-budget performance at individual sites. 

• This role will take ownership of our Atreemo back office CRM system to ensure all centres are recording their sales leads and appointments, enabling you to report and manage individual sales performance with the Centre Managers.

• You will be expected to deliver regular sales and membership assistant training to site-based staff,  assessing and signing off OTE eligibility, as well as completing regular site sales audits.

• You will be required to provide an analysis on performance with recommendations into the operating structure. Most importantly, help to ensure that our teams really put sales at the heart of everything we do, driving a sales, retention, customer service and accountability culture.

• You will need to develop and implement the sales and outreach planner, including social media engagement on a monthly basis to increase centre awareness and lead generation.

Applicants should offer the following skills and experience:

• Experience in managing activity levels, sales journeys and delivering member net gain improvements

• Minimum of two years’ experience managing within a sales environment

• Experience in delivering sales training

• Good knowledge and previous experience of managing and using a CRM system

• Previous people management experience

• Strong oral and written communication skills required

• Strong commercial awareness and business acumen

• Excellent communication and influencing skills

• A completer/finisher

• Good IT skills

• Customer focus

• Experience of delivering sales training

• Experience in a pre-sales environment

• Borough-wide travel is essential, therefore a car and a full driving license are required