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Contract Swim Manager

Job description

Contract Swim Manager

Full Time - 40 hours

Salary - Up to £26,000 with additional bonus based on performance

Uttlesford Contract including Lord Butler Leisure Centre, Saffron Walden and Great Dunmow Leisure Centre

1Life is a forward thinking lifestyle and management solutions company that engages with people in local communities to enhance lives through health and wellbeing, physical activity, learning and the arts.

This is an ideal role for an individual who is motivated by managing a team of staff, is commercially driven and passionate about swimming. The Swim Manager is responsible for the commercial, sales, programming, development and operations of the Learn to Swim programme and all areas of swimming within the leisure centre.

The post includes core hours whilst the swimming lesson programme is running, typically 16:00-18:00 mid week and weekend mornings.

The Opportunity

  • Implement the organisation’s three-year growth and retention plan to drive income from the Learn to swim programme.

  • Manage the sales targets and provide clear communication to the teams who support the sales process. Continually review net gain as the key metric.

  • Oversee feedback and enquiries from customers and ensure the best possible customer service is provided.

  • Maximise pool space and timetabling to promote convenient entry points and retention for customers.  By ensuring the correct classes are scheduled at the right time, reducing waitlists and preventing bottlenecks.

  • Maintain a high level of knowledge within the swimming industry and keep up with changes within the industry.

  • Ensure department communication is transparent and expectations are being met.

  • Identify Wider participation pathways, develop commercially focused arguments and implement within the programme.

  • Forge positive working relationships with the local Swimming Clubs and Authority Sports Development Teams.

  • Promote the swim program using marketing collateral via  social media and outreach.

  • Ensure strong communication with the site teams, the National Aquatic team and the centre & contract manager/s.

  • The candidate would ideally demonstrate  knowledge of learn to swim programmes and the Swim England Learn to Swim framework with previous experience managing a team

  • Swim England Teacher Level 1 and Level 2, NRASTC or NPLQ and First Aid at Work certificates are desirable but full training will be given to the right candidate

  • Demonstrate ability to collaborate, develop partnership and work effectively as a member of a fast-paced, results-oriented team.

  • Demonstrate knowledge of national trends and best practice in the aquatic industry

  • Excellent written and verbal communication skills.

  • Demonstrate success managing, supervising and mentoring employees or other relevant supervisory experience.

  • Demonstrate knowledge of lifeguard safety skills, aquatic event management and water safety.

  • Demonstrate ability to work autonomously with initiative, critical and creative thinking.

  • The most important characteristic should be a passion for leisure, the drive to succeed and grow the learn to swim program!

What can 1Life offer you?

  • Competitive salary

  • Incremental annual leave

  • Free gym membership for you and a nominated person

  • Pension Scheme

  • Company sick pay

  • Career progression

  • Training and development

1Life is a well-established business that is continuously growing. Successful applicants can look forward to joining a company that can offer career prospects and believes in investing in its people.

How to Apply

If you feel like you could bring some fresh ideas to the table we want to hear from you.  Please apply with a letter of application and CV to

We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity.

If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion.