Duty Manager | Saffron Walden

Full Time 40 hours

The Duty Manager position is a key position in the Company.  Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies.

Primary objectives for the Duty Manager will be:

• To ensure the highest possible standards of health and safety and customer care within the Centre.

• To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre.

• To assume shift management responsibility for the Centre to maximise the total performance of the Centre and maintain the highest standards of customer care.

Key Requirements for the Role:

• Ability to gain acceptance and respect from clients and teams.

• Strong relationship-building skills with customers, clients, and employees.

• Effective communication skills across all organisational levels, including listening and directing.

• Flexibility to work additional hours as business demands.

• Clear understanding and demonstration of all customer requirements.

• Commitment to maintaining good employee relations and delivering quality training.

• Capability to perform recreation assistant duties when necessary.

Desirable Qualifications:

• National Pool Lifeguard Qualification (training can be fully funded).

• Pool Plant Operators qualification.

• Recognised Leisure Management qualification

What can 1Life offer you?

• Free gym membership for you and a nominated person

• Employee discount portal

• Company sick pay

• Career Progression and More

Closing Date

• 31st August 2025

How to Apply

If you feel like you’d be successful in this role or are interested to know more, we’d love to hear from you.  Please apply with a letter of application and CV to henry.fitzgerald@1life.co.uk

We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity.

If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion.