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Duty Manager

Job description


Duty Manager | Lord Butler Leisure Centre

Full Time/ 40 hours

The Duty Manager position is a key position in the Company.  Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies.

Primary objectives for the Duty Manager will be:

  • To ensure the highest possible standards of health and safety and customer care within the Centre.

  • To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre.

  • To assume shift management responsibility for the Centre to maximise the total performance of the Centre and maintain the highest standards of customer care.

The Person

  • Will be able to gain acceptance and respect from clients and the teams involved.

  • Will be able to build strong relationships with customers, clients and employees.

  • Will be able to communicate at different levels of the organisation, both listen and direct.

  • Will be able to meet the demands of the role by working additional hours when required. 

  • Will be able to demonstrate clear identification with all customer requirements.

  • Will be able to maintain and be committed to good employee relations and deliver quality training. 

  • Will be able to perform recreation assistant duties when required.

  • A National Pool Lifeguard Qualification is desirable but not essential as we can fully fund the course.

  • Ideally you will have a Pool Plant Operators qualification and a recognised Leisure Management qualification.

What can 1Life offer you?

  • Free gym membership for you and a nominated person / Employee discount portal / Company sick pay / Career Progression and More