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Duty Manager, Riviera International Centre, Torquay

Job description

Duty Manager | Riviera international Centre

Full Time - 40 hours per week 

The Duty Manager position is a key position in the Company.  Carrying out continuous customer and staff relations services, the position provides the post holder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies.

Primary objectives for the Duty Manager will be:

  • To ensure the highest possible standards of health and safety and customer care within the Centre.

  • To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre.

  • To assume shift management responsibility for the Centre to maximise the total performance of the Centre and maintain the highest standards of customer care.

  • To ensure the provision of a clean, high quality facility and exciting and innovative Leisure Centre programmes.

  • To act as a member of the Leisure Centre Management Team on a shift rota system, during opening hours of the Centre.

  • To ensure all Health and Safety procedures and responsibilities are carried out at all times.

The Person

  • The candidate will be able to build strong working relationships with clients and the teams involved

  • Communicate efficiently at different levels of the organisation

  • Will be able to demonstrate clear identification of all customer requirements

  • Must maintain and deliver quality training

  • Will be able to perform recreation assistant duties when required

  • A National Pool Lifeguard qualification is essential

  • A Pool Plant Operators qualification is essential

  • A Leisure Management qualification is desirable but not essential as full training will be provided

  • The candidate may be required to work additional hours than contracted

What can Lex Leisure offer you?

  • Free gym membership for you and a nominated person / Employee discount portal / Company sick pay / Career Progression and More

For more information visit

We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity.

If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion.