Duty Manager | Woughton Leisure Centre

Full Time

39 hours p/w

£23,000

An exciting opportunity has arisen to join the team at Woughton Leisure Centre as a Duty Manager. Reporting to the Operations Manager, the successful candidate will have a hands-on approach to service delivery and a passion for delivering customer excellence.

The Person

Primary objectives for the Duty Manager will be:

• To ensure the highest possible standards of health and safety and customer care within the Centre.

• To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre.

• To assume shift management responsibility for the Centre to maximise the total performance of the Centre and maintain the highest standards of customer care.

The Duty Manager will focus day to day on the following tasks:

• To ensure the provision of a clean, high quality facility and exciting and innovative Leisure Centre programme. 

• To act as a member of the Leisure Centre Management Team on a shift rota system, during opening hours of the Centre.

• To be available to work poolside as and when required to ensure the delivery of the Centre programme.

• To ensure all Health and Safety procedures and responsibilities are carried out at all times.

• To assist the Operations Manager in providing appropriate staff training and development.

• To identify and assess the feasibility of new activities which the Centre could provide.

• To ensure all staff are kept informed of the Centre’s activities and special events.

• To achieve maximum levels of participation in all courses and activities.

• Monitoring cost effectiveness and highlighting and rectifying areas of low performance.

• To produce performance records, statistics, targets and reports for programming and associated activities.

• To ensure sufficient staff are available for the safe, high quality functioning of the Centre.

• To assist in the management of the Centre’s quality assurance systems and procedures.

• To coach and teach as required and generally assist with the running of events.

• To act as a main key holder for the Centre and be responsible for opening and closing of the building and emergency call-outs.

• To undertake any other duties as may be required by the Operations Manager to ensure that the business objectives of the contract are achieved.

• The successful candidate will preferably have knowledge and skills in the leisure or a related industry in a small/medium sized enterprise.  To hold a current National Pool Lifeguard Qualification (NPLQ) and preferably hold a Pool Plant Operator (PPO) qualification.

• Will be able to gain acceptance and respect from clients and the teams involved.

• Will be able to build strong relationships with customers, clients and employees.

• Will be able to communicate at different levels of the organisation, both listen and direct.

• Will be able to maintain and be committed to good employee relations and deliver quality training.

• Will be able to perform Leisure Assistant duties when required.

What can 1Life offer you?

• Competitive salary

• Incremental annual leave

• Free gym membership for you and a nominated person

• Employee health cash plan

• Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending

• Cycle to Work scheme

• Pension Scheme

• Company sick pay

• Career progression

• Training and development

1Life is a well established business that is continuously growing. Successful applicants can look forward to joining a company that can offer career prospects and believes in investing in its people.

How to Apply

If you feel like you could bring some fresh ideas to the table we want to hear from you.