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Front of House Supervisor | Cardiff International Pool

Job description

Front of House Supervisor

Cardiff International Pool

Salary - £22,821 per annum

This is an outstanding career opportunity with a not for profit charitable organisation committed to providing a diverse and meaningful range of leisure and culture related activities for the local communities in which we serve.

We are currently looking for a full time Front of House Supervisor to join our team.

Reporting to the Sales, Marketing & Front of House Manager, the successful candidate will have a passion for delivering customer excellence and hospitality, responsible for supporting the Sales, Marketing & FOH Manager in the day to day operation of the front of house, including reception and taking a lead role in all aspects of catering.

You will be highly motivated, enthusiastic, reliable, possess good communication skills and enjoy working as part of a team.

Your main duties will be to support the day-to-day operations of Front of House team, as well as overseeing the catering element of the department. You will be expected to greet customers/members in person, as well as over the telephone. You will be required to operate our Front of House computer systems which include bookings and process payments for point of sale products. Assist on the process of new Swimming Lesson enrolment and Gym Memberships in line with the company procedures. You will also be required to serve, prepare and cook food/beverages in accordance with the requirements of the Centre.

You will be responsible for ensuring that stock is replenished, completing month end stock take and ensuring Front of House staff are trained fully within this department. You will also be responsible for ensuring that all food is covered, stored, labelled and dated to meet the food safety (General Food Hygiene) Regulations 1995 or the terms of subsequent legislation. As well as ensuring that food is handled, stored, prepared and served in such a way and in such a condition as to prevent contamination of food and drink.

Full induction training will be given prior to the commencement of employment. What can Legacy Leisure offer you?

  • Generous annual leave

  • Free gym membership for you and a nominated person

  • Employee health cash plan

  • Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending

  • Cycle to Work scheme

  • Pension Scheme

  • Company sick pay

  • Career progression

  • Training and development

Legacy Leisure is a well established business that is continuously growing. Successful applicants can look forward to joining a company that can offer career prospects and believes in investing in its people.


We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity.

If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion