FOOD AND BEVERAGE ASSISTANT

JOB DESCRIPTION

ABOUT US

Parkwood Leisure was established over 20 years ago and is now one of the UK's leading operators of publicly owned leisure facilities. We’re a company that’s proud to deliver a first-class service to each of the facilities we manage and are committed to working with local communities to make a difference and provide a healthier, happier lifestyle to the communities we serve. The Company prides itself on its exemplary health and safety record and commitment to staff.

 JOB DESCRIPTION

Primary objectives for the Food and Beverage Supervisor will be:

• To operate the day-to-day running of the Café in order to maximise business opportunities in line with the company business plan.

• To be part of the Food and Beverage team that provides an exciting, healthy, innovative, quality food and beverage operation in order to create demand which meets customer needs whilst increasing profitability.

• To provide the highest possible standard of Customer Care within a healthy and safe environment by guiding, caring for and assisting customers in their choice and use of the catering facilities.

• Ensuring excellent presentation of food and beverages to the customer at all times.

• Maintaining the highest standards of food hygiene and cleanliness at all times.

• Being aware of all Health and Safety issues, constantly implementing and assessing procedures, and drawing attention to any useful practices.

• Ensure company financial regulations are adhered to in terms of cash handling, reconciliation and invoice processing.

• Working as part of a team to achieve the usage and profitability targets of the catering facilities.

The Food and Beverage Assistant will focus day to day on the following tasks:

• Support the preparation, cooking and serving of food and beverages as appropriate.

• To ensure safe, high quality functioning of the Café.

• Ensure that kitchens, food preparation areas, servery's and customer areas are clean and tidy, including the clearing of tables. 

• To ensure that Food and Beverage areas are well presented.

• To serve Food and Beverages as appropriate.

• To support specific events as required.

• Maintain Health and Safety and Food Hygiene requirements.

• To take payment from customers and ensure all cash handling procedures are adhered to.

• Stimulate secondary spend by facility users by way of regular promotional activity.

• Monitor food and beverage stocks, restocking as required.

• To undertake any other duties as may be required to assist in the running of the overall facility.

THE CANDIDATE

Qualifications, Knowledge and Skills

The postholder will ideally hold a basic food handling certificate and have at least one years experience in a busy café or restaurant. Food preparation and service skills are key to this position.

Personal

Among the personal characteristics sought the applicant:

• Must be able to build strong relationships with customers, clients and employees.

• Must be able to communicate at different levels of the organisation, both listen and direct.

• Must be able to meet the demands of the role by working additional hours when required.

• Must be able to demonstrate an understanding of Microsoft Office and Excel.

• Must be able to supervise and motivate staff. 

• Must be willing to work on a rota system.