Maintenance Manager

Parkwood Leisure was established over 20 years ago and is now one of the UK's leading operators of publicly owned leisure facilities. Working with Legacy and Lex Leisure, we’re a company that’s proud to deliver a first-class service to each of the facilities we manage and is committed to working with local communities to make a difference and provide a healthier and happier lifestyle to the communities we serve.

This is an outstanding career opportunity with a market leader committed to providing a diverse and meaningful range of leisure and culture-related activities for the local communities in which we serve.

The Milton Keynes leisure contract has two busy centres consisting of a wet and dry leisure centre, a golf course and driving range

This is an exceptional career opportunity to work alongside the Centre Managers overseeing the full spectrum of maintenance services within the contracts. The role primarily focuses on ensuring the highest standards of maintenance and providing first class leisure facilities to our communities.

Primary objectives for the Maintenance Manager will be:

• Provide support to the Contract Manager on the management and control of the facilities management contract.

• Overall responsibility of the daily management of the site's maintenance

• Annual scheduling and responsibility for planned maintenance projects. Ensure maintenance projects are prepared, agreed and delivered, on time, to the agreed standard and provide value for money.

• Provide management and coordination of facilities management functions and maximise the performance of contractors and consultants in the performance of their duties.

• Travel between the centres to carry out duties.

• Overall responsibility for the compilation and maintenance of essential records, including asset registers, statutory compliance, Health and Safety information and SOPM records etc.

• Advise on relevant repair issues and resolving issues in the most cost-effective way, preparing technical reports as necessary.

The Maintenance Manager will focus day to day on the following tasks:

• To coordinate all aspects of Maintenance Health and Safety and Fire Safety within the Contracts.

• To assist in the management and implementation of the Leisure Centre’s quality assurance systems and procedures.

• Compile and co-ordinate data with regard to compliance statistics, financial and budget performance and produce maintenance reports for the authority as required.

• To play a key role in maintaining the operation of the building and equipment.

• Assist in the management of the facilities management system.

• Advise and assist in the planning and co-ordination of maintenance and facilities work with site management to minimise disruption and inconvenience to users; communicate effectively with client departments re ongoing work, progress etc.

• To undertake any other duties as may be required by the Area Manager to ensure that the business objectives of the contract are achieved.

• To liaise with Parkwood Project Management (PPM) on scheduled projects and assist in the oversight of projects on site; assess the potential impact of projects on the operation and maintenance of buildings and communicate accordingly.

THE CANDIDATE

Qualifications & skills

• The post holder will ideally have a solid technical understanding of building services, electrical and mechanical maintenance.
• The successful candidate will have a proven track record in statutory compliance planning, managing maintenance contracts and teams, with a strong ability to drive productivity and deliver quality services.
• You should be capable of driving continuous improvement and identifying operational efficiencies.
• This is a hands-on leadership role, with swift, effective decision-making to maintain high standards of productivity and client satisfaction. You will be fully accountable for contract performance, including financial oversight and reporting.
• We are looking for a well-organised professional with strong people management skills, an eye for detail and a passion for delivering a first class service.
• Strong experience of effectively managing projects and contractors. Monitoring and reviewing to a broad range of agreed standards, and keeping accurate records
• The successful candidate shall have a track record as a Manager in the sector. The candidate should have a management background or experience that shows evidence of the successful creation of strong multiple client relationships, and planning service delivery through teams across a wide geographic area.

Personal Qualities

Among the personal characteristics sought will be:

• The credibility derived from a successful track record, which will gain acceptance from peers, clients and staff

• A person with flexibility in style and thinking with an open approachable personality

• Will be able to gain acceptance and respect from clients and the teams involved.

• Have a clear identification with the requirements of all customers.

• Will be able to communicate at different levels of the organisation and portray strong listening skills.

• Will be able to demonstrate financial awareness, medium term business planning as well as clear-sighted operational management ability.

• Will be reliable and confident in making key decisions within the maintenance contract.

• Will be able to demonstrate excellent planning and time management ability.

• Will be able to proactively resolve day-to-day operational issues.

• Will be able to adapt the management style and thinking process to the needs of the business.

• Will be able to build strong relationships with customers, clients and employees.

• Will be able to maintain and be committed to good employee culture and deliver quality training.

• Will be able to demonstrate the ability to manage complex, diverse maintenance operations to a high professional standard.

• Will be able to meet the demands of the role.

• Physical skills such as mobility and coordination, and a good level of fitness.

• To be aware of health and safety procedures and relevant regulations.

• A driving licence.

• Will be able to proactively demonstrate commitment to a health and safety culture.