Membership Advisor

Towcester

Legacy Leisure, established to support a national legacy following the Olympics, is a not for profit charitable organisation committed to providing a diverse and meaningful range of leisure and culture related activities for the local communities in which we serve. Aiming to deliver high quality services to our customers, the Company also prides itself on its exemplary health and safety record and commitment to staff.

Job Description

The role of a Sales Adviser is to promote and increase membership sales within the Centre, communicate directly with customers to build a stronger relationship and actively seek out new business opportunities.

The sales adviser will also assist in any administrative duties required within the department.

The Sales Adviser will focus day to day on the following tasks:To actively promote membership packages within the centre in line with instructions from the Contract Sales Manager/Centre Manager

To assist in delivering the highest level of customer care, including meeting regularly with existing members to ensure the level of service is maintained

To assist in the promotion and marketing of the centre, its services and facilities, which entails outreach in the surrounding areas

To maximise new business conversion through effective sales closure

To maximise cross-selling and up-selling opportunities through proactive initiatives

To handle membership enquiries and bookings.

Undertake any other task/duties as may be reasonably required Qualifications

Ideally a sales background in a similar role, although training will be provided

Among the personal characteristics sought the applicant will be:

• Friendly, well-presented with a positive attitude

• Confident and enthusiastic

• Excellent communication skills with clear spoken and written English

• Professional telephone and interpersonal manner

• Good understanding of customer care

• Able to use own initiative, to follow procedures and learn to work to deadlines

• Demonstrate computer literacy skills

• Be punctual

• Have flexibility

• Aware of health and safety, equality and diversity in the workplace

• Ability to multitask

• Good organisational skills

• Has the ability and willingness to acquire job related knowledge

What can Legacy Leisure offer you?

• Competitive salary

• Incremental annual leave

• Free gym membership for you and a nominated person

• Employee health cash plan

• Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending

• Cycle to Work scheme

• Pension Scheme

• Company sick pay

• Career progression

• Training and development

We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity.

If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion