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Receptionist - (Casual)

Job description

Receptionist - (Casual)

Location - Dolygaer (CF48 2UR)

Parkwood Outdoors Dolygaer is a multi activity centre that aims to deliver fun, educational and high quality services to our customers. The company also prides itself on its exemplary health and safety record and commitment to staff.

Parkwood Outdoors Dolygaer facilities and services provide a diverse range of activities to suit most ages and has 3 different types of 3 and 4 star accommodation to sleep up to 80 people. There is also a classroom, a cafe and 14.5 acres of land nestled in the National Park.

Primary Objectives for the Receptionist Position will be:

  • To act as the first point of contact for customers coming into, calling or emailing the Centre.

  • To ensure that all customers and guests are received in a friendly, polite and service friendly manner.

  • To take bookings, handle cash, answer enquiries via telephone, in person or by email

  • Take payments through the till system for the self service cafe, day activities and all other possible transactions


Among the personal characteristics sought the applicant:

  • Will be able to operate tills and be competent in a variety of computer programmes.

  • Strong interpersonal and customer facing skills.

  • Will be able to maintain a high level of confidentiality.

  • Will be able to demonstrate good organisational skills.

  • Will be able to communicate effectively with customers, clients and staff.

  • Will have a high standard of hygiene

  • Will be able to demonstrate clear identification with all customer requirements.

  • Will be able to use own initiative, to follow procedures and work to deadlines.

  • Be able and willing to acquire job related knowledge.

  • Be friendly, well presented with a positive attitude.

  • Be enthusiastic, confident, flexible.

  • Will understand the company ethos and develop a strong understanding of the workings and activities carried out at the centre.

What can Parkwood Leisure offer you?

  • Competitive salary

  • Generous annual leave

  • Free gym membership for you and a nominated person

  • Employee health cash plan

  • Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending

  • Cycle to Work scheme

  • Pension Scheme

  • Company sick pay

  • Career progression

  • Training and development

For more information visit

Follow us on Twitter @PODolygaer

We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity.

If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion

You will need to be flexible to work additional hours to cover holidays, absence & busy periods. Interviews will be held as and when CV’s come in. If you're interested in this position then apply now by emailing your CV to Mike at