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Zoo & Education Officer

Job description

Zoo and Education Officer
The Opportunity

Plantasia Tropical Zoo

This is an outstanding career opportunity with a market leader committed to providing a diverse and meaningful range of leisure and culture related activities for the local communities in which we serve.

Primary Objectives for the Plantasia Zoo and Education Officer Position will be: -

  • To deliver all aspects of the education service for schools / further education / adult groups and the general public, regarding bookings, payments and information

  • To conduct tours, establish workshops and exhibitions ensuring risk assessments are carried out and safety elements are adhered to

  • To train, coordinate and oversee staff involved with educational tours and programmes at Plantasia

  • To develop the educational role at Plantasia by providing a diverse programme of tours and workshops in both the English and Welsh language

  • To develop an outreach programme for schools / organisations and promote long term links for Plantasia

  • To liaise with the marketing section to produce educational literature for schools and visitors to Plantasia including signage and information to improve knowledge

  • To seek and promote exhibitions and events relevant to Plantasia

  • To develop partnerships with internal / external organisations with the intention of improving the quality of experience and usage at Plantasia

  • To ensure the highest standards of presentation, safety, maintenance and cleanliness is adhered to at all times

  • To provide all aspects of animal care and husbandry in compliance with the Zoo Licence Act.

  • To undertake cleaning, maintenance and improvement of all animal enclosures and areas.

  • To carry out mechanical plant and equipment checks, upkeep and monitoring of environmental systems and report as necessary.

  • To assist with the development and interpretation of the animal experience to the public

  • To maintain the security of the collection and building.

  • To provide cover for the Front of House section when necessary.

  • Develop, launch, and monitor Conservation projects in line with Zoo Licence requirement, BIAZA Membership requirement, and Plantasia objectives.

  • Implement quality and standards as appropriate including to the achievement of sector best practice, Investors in People and to cooperate with external bodies to enhance services in Swansea

  • To ensure that safe systems of work are complied with and in accordance with the department’s Health and Safety Strategy and the Health and Safety at Work Act

  • You may be required to undertake other duties that can reasonably be assigned within capability and grade including working where necessary in other units within the Department and a degree of flexibility will be required in relation to hours of work.

The Person

The post holder will be qualified in a related subject, preferably to degree level (e.g. Zoology degree from established University).

With a proven track record of working with animals effectively, and delivering in an educational environment.

Among the personal characteristics sought the postholder:

  • Will be able to gain acceptance and respect from clients and the teams involved

  • Will be able to communicate throughout the organisation.

  • Will be able to meet the demands of the role by working additional hours when required.

  • Will be able to demonstrate clear identification with all customer requirements

  • Will be a team player.

  • Will be able to develop the role on your own initiative.

  • Will be innovative particularly in their approach to the design and delivery of programmes and services, associated to the role.

  • Will be able to demonstrate excellent planning and time management ability

  • Will be able to build strong relationships with customers, clients and employees

  • Will be able to demonstrate the ability to manage complex, diverse pojects to a high professional standard

  • Will be able to meet the demands of the role

  • Ensure the effective delivery of local and Company marketing initiatives

  • Will be able to proactively demonstrate commitment to a health and safety culture

What can Parkwood Leisure offer you?

  • Competitive salary

  • Generous annual leave

  • Free gym membership for you and a nominated person

  • Employee discount portal Cycle to Work scheme

  • Pension Scheme

  • Company sick pay

  • Career progression

  • Training and development

Parkwood Leisure is a well established business that is continuously growing. Successful applicants can look forward to joining a company that can offer career prospects and believes in investing in its people.




We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity.

If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion